[LOCKED]Bring back the mail

Hey, thanks for that @sorillo1000 , now we can all stop complaining about how awful the IM is, not!!

I've also sent a complaint to support about it. The mail system, even with it's flaws, is vastly more convenient.

I think they are missing the fact that lifetime members tend to refer other members. I have in the past. But at this point I can't do that.

I belong to a very active and popular hotwife community that is very supportive of this site as a good option. However many of us are now looking for other options.

I'm not looking for a weekend hookup or a one night stand so a one or two line text doesn't work for me. I'm looking for a long term FWB so I need to know who this man is before I meet him in person. Not so easy to do with IM's.

By the way, if the two line composition window annoys you as much as it does me, you can increase the size. Click and drag the bottom right corner of the window. It'll still finger-fuck your longer messages into 255 character chunks, but at least you can compose without blowing out your eyeballs.

I'm surprised that SLS didn't bother putting that into the instructions, or telling us about it when a bunch of folks complained about the comp window size. I suspect that they didn't know you could do that, which is likely why they ignored the complaint.

They have turned this into a micro blog system assuming everyone uses stupid cell phones when they visit here. NO. I need MORE THAN 140 characters to properly communicate. I have a brain and the ability to speak with intelligence. Not 2 lines of text speak and needing a video. Stop this defaulting to phone crap.

If all these people leave because of the email deletion being the last straw, then we will be missing out on all kinds of opportunities.

SLS, please don't be a cockblock us.

:*-(

~Allen

IM is a buggy piece of crap. Why remove the mail? It wasn't perfect, but at least mostly worked.

Time to look at other Lifestyle dating site options.

JerrynDusty, we are lifetime members both here and SDC. Of late I tend to check there first, as it allows us to list two locations as home since we live in one and spend most weekends in another ( great feature). It also allows the other members to see that you liked their profile like you mentioned, and friend request. All great features. Of late between there and FB we seem to be able to connect with others much easier.

They claim they are prepping for a new mobile app, but they aren't even savvy enough to leave this as-is and build the new site in parallel. Release the new stuff in beta, get feedback, and adjust.

Our membership expires in a couple weeks. It will not be renewed.

How to submit/create a support ticket:

1. When you hover over your profile name on the upper right hand side of the home page, you will see the standard account links to “My Account, My Profile, Edit Profile, Set Privacy, Support, and Logout. Click on the Support link

1. On the new page you will see a “Create New Ticket” button, click it

A pop-up window will open and there will be a drop down menu titled “Topic”

1. Select the Topic that your issue/question falls under –General Support, Billing, Bugs/Technical Issue, Feedback/Feature Requests, Photos

Then fill in the Message area with all the details of your issue/question

You also have the option to upload a supporting image to your ticket if you choose. Then click the “Save Ticket” button at the bottom.

After Saving the ticket, you will be redirected to the original Support Tickets page and you will see the entry of your submitted ticket with Topic, Status, a time date stamp as well as a preview of the last communication either to or from you on the ticket.

An SLS Rep will be assigned to your ticket and will reach out to you via this support ticket system.

When you have received a response you will notice a red message number notification in your original drop down at the top right hand of the page – near your member name and also next to the word “Support” in the drop down menu

All of you submitted tickets and communications with SLS Staff will reside in this Support Tickets portal regardless of if it is a current (open) or past issue (closed).

Send your complaints to "Support." Pile the support people a crap load of complaints will be the only way to be heard.

Ive been a LOYAL SLS LIFETIME member since SLS was first created. Over the years, I have never complained when SLS made changes or improvements. BUT, Getting rid of the MAIL feature to go with Messaging is ridiculous! I barely used the PM feature! Who's idea was this?

If any improvement, I was expecting that SLS would recreate the friend feature so we can friend request other members.

BUT, getting rid of the mail feature was a bad mistake.

If this doesn't get reversed, I will be paying for the Lifetime Membership of SDC and abandoning SLS. Simple as that... The mail feature was convenient, but the PM is not useful at all.

Jerry (JerrynDusty)

“What do they stand to lose? A bunch of lifetime subscriptions that are a drain on resources now. That's a win from a bean-counter standpoint”

It’s possible that lifetime subscribers still are valuable to SLS, beyond their high click count. I wonder what percentage of Bliss cruise customers have a lifetime subscription. If it’s a high percentage, SLS may be about to lose some of their valued cruise revenue.

Y'know, they could have avoided this unholy goat fuck by simply setting up the app so that it only works with IM. Leave both IM and mail on the main site. I'm sure there would have been a few grumbles once the app goes live (for 20 minutes before it crashes for 2 weeks), but nothing compared to what's happened in the last week.

Bubba, good idea in theory but here's what will happen:

1) Nasty email from silver hat lady scolding you for violating TOS. Then you have to promise not to do it again.

2) Do it again and you'll be banished and blocked from login with no refund of your subscription.

The bottom line, as you can see by comments from SLS WAYNE, is that despite the hundreds of posts against this move and the thousands who hate it but won't say anything...

...nothing...will...change...because it's their way or the highway.

Posting on the forum is not going to do much. If everyone opens up a support ticket each and every day asking for email to return. That may get some attention from somebody.

All you get when you send a message about the new message service is a form response that every one else is getting. We’ve got someone named ‘Sandy’ from their so-called customer service who replies with a rude ‘thanks for your feedback’ to any questions about why they did what they did with the message system. To us, that’s another way of saying “Go to hell and spend your money elsewhere”. Fine,, we’re paid until November and until then we’re intent on being that pain in the ass customer who keeps demanding an explanation for the poor customer service

Wow after all of these years having a horrible mail system to messages is just crazy. We have really no other website options in our area but will have to figure something out.

The younger users are more eager to download and use and app, and be less cautious about whom might find out.

The older users have the money to spend on Bliss Cruises and such.

I think the best we can hope for at this point is that they make some changes to improve the new IM system. It would have been nice if they left the email system in place till they gathered input to make some new IM improvements first, but obviously that didn't happen.

Not sure how this needs to play with the new app being developed, but a message chunk size about 4x the size it is now and a message input area large enough to hold it would be a big improvement for what I suspect is not a lot of effort.

It just dawned on me 9the male half) that this is really an attempt to get younger "new" users to join the site. Of course this realization comes with the knowledge that the new target audience does not need this site to connect. Now please no one get offended but us old folks still cling to how we were raised in the fact we don't want others to know what we do behind closed doors at parties or at home. Now of course some do not care and others everyone including their children know but for most of us we were not raised to be open about such things. Then you get to the 20 somethings (especially the younger set) and they grew up in a culture of less modesty with threesomes being normal and not taboo much less other things. That means they are sitting at Starbucks openly discussing things us older folks say in hushed tones in more private settings. Of course that crowd loves to text and will do it openly on their phones about everything even when sitting side by side. In fact they are passing numbers out to strangers like candy at Halloween where us older folks tend to "vet" who we give a number to. I can't tell you how many times I am looked at like I am an alien when I tell folks call my home number versus give them a cell number to text (with bad signal at my house). Now this is in regards to very vanilla dealings but it is indicative of how times have changed. I sincerely doubt the plan for the app will bring in more people like they hope. I am sure instead of paying to join a site and use the IM feature they will simply continue to use texting and Facebook (or some other social media platform) like they already do now. Honestly it is us older folks that want things back the way they were if for no other reason than we like a bit more closed door privacy (even if that is just the club's doors) then the younger generation they hope to attract.

Ridiculous how you have to communicate now in a few short, terse sentences. Epic Fail by SLS!

I have now given the new messaging a chance. Still completely hate it.!!!

It's impossible to make a proper (i.e. nice) introduction with the "new and improved message system". What a crock of shit! Bring back the goddamn email already.

Ok so I was going to just go with the flow and see how it all shakes out. BUT... How is the new IM system any better than the old mail system? I sent a couple messages to couples who were online and they seemed to have gotten ignored just like the old email system.... So other than changing the delivery system it seems NOTHING has changed. It is such a shame we paid for lifetime membership, we have connected with more couples on Facebook than here.