Problem with messages - small window for text

Thank you, Wayne. It's been fixed. : )

Running 1920x1080 resolution with this problem also.
Cleared all site data, cache & cookies.
No improvement.
I'm assuming this was an issue to members using the app or cell phones and are unable to let people adjust the size of the windows.

The message box format sucks. Put it back the way it was.

[quote=jlalbany][quote=sls_WayneC][quote=jlalbany]Wayne - Hope all is going well with you. There is a problem with Messages - when you display a message, just half the screen is available to view. There is a large margin at the bottom of the message. Someone play with the text template?

Thanks !
jlalbany[/quote]<p>We were having a big problem with a lot of members not seeing the message input box and not knowing they can scroll or not knowing how to scroll. We adjusted that page to try to always show the message input box. Try logging out and back in. We adjusted the page a couple of times. If it still happens, please let me know what browser and device you are using.</p>[/quote]Wayne - I did log out and come back in, and the problem is still there. I use an Apple MacBook Air and Safari. The rest of the site is fine. Whatever adjustment was that was made must be the culprit. You have a small window on top, the input text box below, and then a bunch of white space which is useless. Maybe increase the number of lines in the display box?

Thanks,
jlalbany[/quote]<p>I see what it is doing. It looks like it happens for devices with screen height around 800 pixels and under. I will see what they can do. We intentionally pushed the message input box up like that because many members are telling us that they cannot see the message input box because it is below their screen, so they cannot respond to any messages. </p>

[quote=sls_WayneC][quote=jlalbany]Wayne - Hope all is going well with you. There is a problem with Messages - when you display a message, just half the screen is available to view. There is a large margin at the bottom of the message. Someone play with the text template?

Thanks !
jlalbany[/quote]<p>We were having a big problem with a lot of members not seeing the message input box and not knowing they can scroll or not knowing how to scroll. We adjusted that page to try to always show the message input box. Try logging out and back in. We adjusted the page a couple of times. If it still happens, please let me know what browser and device you are using.</p>[/quote]Wayne - I did log out and come back in, and the problem is still there. I use an Apple MacBook Air and Safari. The rest of the site is fine. Whatever adjustment was that was made must be the culprit. You have a small window on top, the input text box below, and then a bunch of white space which is useless. Maybe increase the number of lines in the display box?

Thanks,
jlalbany

[quote=jlalbany]Wayne - Hope all is going well with you. There is a problem with Messages - when you display a message, just half the screen is available to view. There is a large margin at the bottom of the message. Someone play with the text template?

Thanks !
jlalbany[/quote]<p>We were having a big problem with a lot of members not seeing the message input box and not knowing they can scroll or not knowing how to scroll. We adjusted that page to try to always show the message input box. Try logging out and back in. We adjusted the page a couple of times. If it still happens, please let me know what browser and device you are using.</p>

Wayne - Hope all is going well with you. There is a problem with Messages - when you display a message, just half the screen is available to view. There is a large margin at the bottom of the message. Someone play with the text template?

Thanks !
jlalbany