<p><a href="https://www.swinglifestyle.com/profile/lookup.cfm?usercode=18667678">vabeachcouple33</a>,</p>
<p>We look at what we see people posting in the Forums.</p>
<p>The ticket system has a "Feedback" category. We look at those when people use it.</p>
<p>We have an email address: <a href="mailto:complaints@dashboardhosting.com">complaints@dashboardhosting.com</a>.</p>
<p>Our Club Coordinator/SLS Radio/DJ goes to events and sometimes gets feedback there.</p>
<p>I know the owner has gotten feedback from Bliss Cruise passangers on the cruises.</p>
<p>Some things just have to be done based on new laws or because the owner wants it done that way.</p>
<p>Also, the company looks at gross sales and the lack of negative feedback (happy customers generally don't leave any feedback).</p>
<p>For messages, many people say that "no response is a response". If that is the case, then no feedback is positive feedback.</p>
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