You need to find someone that knows what they are doing,
site always being down
Ha! I asked the same question with support... Here's their reply.
3/13/2021 11:17pm
What exactly do you mean by "goes down"? It is still being developed and may be reset from time to time or have issues.
This is becoming more & more frustrating not being able to use chat ! I know they are working on it but come on !
chat continually not working