Hi. I can see your profile now. There is nothing intrinsically wrong with it, although if this were an actual profile review I'd tell you to list your weights, because that zero is a big red flag and significantly worse than just listing your weights, whatever they are, change your photos, add a paragraph break in Description, and find a much friendlier phrase for Fantasies.
But this is a different question that you have and the solution is to create a new, free profile and then contact SLS Customer Service and ask them to transfer your billing/membership to that new profile. That's pretty much the only thing that is going to smooth your path even a little, because the chief issue is that you have newbie text in a profile that is rapidly coming up to its 10th anniversary. And you say you're new here, so it isn't just that you've neglected updates.
Anyone who reads your profile and notices that date is going to nope out at some stage. They'll be doing it for a variety of reasons, but that's what anyone who is even a little attuned to details is going to do. It might take them to the second or third email, btw, but without a new profile, it's pretty much what everyone who isn't completely oblivious will do eventually.
As far as communication issues, I suspect the particular flavor of the sentence in Fantasies is probably indicative. It's harshly worded and signals a lack of friendliness. Not saying that's true for the two of you, just that the writing style indicates something. I'm guessing he wrote it, but it doesn't matter. Whichever one of you didn't write the profile should be reading it out loud and then adjusting where the style doesn't fit the two of you. Same for emails.
So, that's my take on it. I hope you haven't been inundated by mail from single women this morning. ;-)